Refund & Return Policy

At Girlvibestore, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we are here to help. We offer a transparent and easy return process with zero fees for our customers.

1. Return Conditions

To be eligible for a return, your item must meet the following criteria:

• The return request is made within 60 days of receiving the item.
• The item must be in the same condition that you received it (unworn or unused, with tags, and in its original packaging).
• Proof of purchase (order number or email) is required.

2. Return Process & Costs

3. Exchanges

If you would like to exchange your product for a different size, color, or a different item, the fastest way is to return the item you have. Once the return is accepted, you can make a separate purchase for the new item. We will cover the shipping costs for the exchange process to ensure you get the product you love.

4. Refund Timeline

Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved:

• The refund will be processed immediately to your original payment method.
• Please allow up to 7 business days for the refund to reflect in your bank account or credit card statement.

5. Damaged or Wrong Items

Please inspect your order upon reception. If the item is defective, damaged, or if you receive the wrong item, contact us immediately so that we can evaluate the issue and make it right at no extra cost to you.

6. Contact Us for Returns

To start a return or if you have any questions, please contact our support team: